Delivery Information

ROYAL MAIL 1ST CLASS DELIVERY

At Equivalenza, we know how important it is that you receive your order as quickly as possible. That's why we offer 1st Class Delivery by Royal Mail on all UK orders for only £3.

To dispatch your order the same day we need to receive your order by 1pm. 1st Class delivery is a standard next working day delivery, Monday to Friday.  Next day delivery is not guaranteed and is subject to Royal Mail being able to fulfil this. Please note that we are not responsible for late deliveries from Royal Mail.

Scottish Highlands and the Channel Islands may take a little longer to deliver. 

Delivery to Ireland will be £6.95 and be tracked and signed and you will be provided a tracking number from Royal Mail/Parcel Force.

DELIVERY TIMES

We will email you to confirm your order has been dispatched.

TAKING DELIVERY

If you’re not at home at the time of delivery, Royal Mail will attempt to deliver your parcel to your neighbour and leave a card. If they can’t deliver to them, they will leave a card and take the item back to the Customer Service Point. You can then either collect it or arrange a redelivery (full details will be on the card).

*Please note that in the event of adverse weather, please be advised that deliveries may be affected and we cannot guarantee all delivery times. Please be assured that Royal Mail will work as hard as they can to deliver parcels as normal, and will get your parcel to you as soon as they are able to. Please be aware that in some instances your parcel may be delayed due to adverse weather on the route from our warehouse, even if your local area itself is not affected. There may also be delays during public holiday periods